
chibueze will
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CRM Integration & AI Automation Specialist
Technotherapy • Freelance
Feb 2026 - Feb 2026 • 0 mos
Managed CRM integration, AI automation, and workflow automation systems for businesses handling leads, customer communication, sales tracking, and operational processes. Worked closely with teams to improve lead management, automate repetitive tasks, and connect business tools into one working system that supports faster response time and better customer handling. Handled CRM integration projects using HubSpot, Zoho CRM, GoHighLevel, Monday.com, Pipedrive, and Salesforce to organize customer data, automate pipelines, and improve lead tracking across multiple channels. Built AI automation workflows using Claude AI and automation platforms like Zapier, Make.com, and n8n to automate lead routing, follow-ups, notifications, task assignments, and reporting systems. Integrated Meta Ads, Google Ads, TikTok Ads, Typeform, Jotform, Calendly, Mailchimp, ActiveCampaign, Klaviyo, and ConvertKit into CRM systems to capture leads instantly and move them into the correct sales pipelines. Connected Twilio, OpenPhone, Slack, Airtable, ClickUp, Trello, Asana, and Notion for communication alerts, task automation, and internal workflow management. Worked on Stripe, Paystack, Flutterwave, QuickBooks, Xero, and Zoho Books integration to sync payment activity, invoices, customer records, and transaction updates directly into CRM and automation systems. Also supported Shopify, WordPress, Webflow, Wix, Squarespace, ClickFunnels, Kajabi, Thinkific, and Teachable integrations for customer onboarding, sales tracking, and marketing automation. Focused heavily on CRM integration, AI automation, sales automation, workflow automation, lead generation systems, API integration, customer management systems, Zapier automation, Make.com automation, Twilio integration, and marketing automation to help businesses reduce manual work, improve lead response time, and keep customer data organized across all connected platforms.