CHIDI

Senior Enterprise E-Commerce & AI Automation Architect

Ecom Automation Gurus • Freelance

Dec 2024 - Apr 2026 • 1 yr 4 mos

Technical Achievements & Intelligent Infrastructure AI Reasoning & Multi-Model Orchestration: Programmed advanced AI data processing maps to integrate make workflows maia openai claude google sheets airtable hubspot systems, combining OpenAI and Claude logic for automated content and lead enrichment. E-Commerce Growth & Platform Automation: Engineered high-conversion e-commerce systems to setup ecommerce workflows shopify woocommerce stripe klaviyo gorgias stacks, unifying purchase tracking, email campaigns, and support ticketing. Customer Support & Ticketing Automation: Configured real-time helpdesk pipelines connecting Gorgias with Shopify and WooCommerce, ensuring customer histories and order statuses populate instantly for support reps. Klaviyo & Revenue Nurture Sequences: Built dynamic audience segmentation loops that sync purchase data from Stripe directly into Klaviyo email tracks to drive automated post-purchase retention. Database & CRM Centralization: Connected incoming web leads to relational tables in Airtable, Google Sheets, and HubSpot CRM, eliminating duplicate profiles across marketing channels. Advanced Middleware Scenario Design: Engineered custom webhook routines, JSON parsers, and multi-path routers inside Make com to handle high-volume e-commerce transaction spikes without downtime.