
Christopher C
IT Specialist Automation Engineer
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Expérience professionnelle
IT Specialist and Automation Engineer | Midway Group
Tech & Fix • Temps plein
Apr 2025 - Present • 1 yr 1 mo
Built automated applicant tracking pipeline processing hiring data across 80+ locations, replacing manual data entry with a fully automated flow from job platform to reporting dashboard Developed operational automation systems for open/close notifications and escalation alerts, reducing response time for location issues Designed and maintained Google Apps Script solutions for scheduled reporting and data aggregation Troubleshot and maintained office equipment, POS systems, and servers across 80+ locations remotely Collaborated across departments to identify manual processes and replace them with scalable automations
Lenovo Whole Unit Repair Technician | CSAT Solutions LP
Technoloy • Temps plein
Nov 2021 - Apr 2025 • 3 yrs 5 mos
Performed hardware diagnostics and component-level repairs on Lenovo laptops and whole units at Tier 4 technician level Repaired 8,000+ units over 3.5 years, maintaining quality and throughput standards in a high-volume repair environment Developed systematic troubleshooting processes to efficiently identify and resolve hardware failures