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claudia_parra12

Claudia P

@claudia_parra12

Bilingual Interpreter, Translator Virtual Assistant

Colombie
Espagnol, Anglais, Français
Certaines informations sont présentées en anglais.
À propos de moi
I am a bilingual interpreter and translator with hands-on experience in medical, financial, and insurance contexts. I have a strong academic foundation in linguistics and experience in administrative support and CRM-based customer service. I am known for my precision, cultural sensitivity, and clear communication.... Plus d’infos

Compétences

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claudia_parra12
Claudia P
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Interprétariat
I will provide medical interpretation in english and spanish
De15 $US / projetPlus de détails

Expérience professionnelle

Interpreter - Medical, Insurance, Financial

Propio • Freelance

May 2026 - Present • 4 mos

• Provide consecutive interpretation (English–Spanish) across medical, financial, and insurance settings. • Ensure accurate, culturally appropriate communication between parties in real-time sessions. • Maintain confidentiality and professionalism throughout all interpreted interactions. • Adapt terminology and register to suit different client profiles and contexts. • Work remotely across U.S. time zones with consistent availability and reliability.

Teleperformance

Customer Service Representative

Teleperformance • Temps plein

Aug 2024 - Dec 2025 • 1 yr 4 mos

• Assisted English-speaking clients with technical and account inquiries in a high-volume call center environment. • Applied active listening and clear communication skills to resolve complex issues efficiently. • Consistently met performance benchmarks while maintaining empathetic, professional interactions. • Used Salesforce and NICE daily for case management and customer support.