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Ana Claudia
@clauwriter
I will translate and adapt your communications for native Spanish speaking audie
Roumanie
Espagnol, Roumain, Anglais
À propos de moi
I am a native Spanish speaker with experience in tourism, customer service, content moderation, and digital communication. I offer Spanish translation, writing, proofreading, content creation, and academic support in tourism. With over five years in the tourism sector and international content management, I deliver accurate, culturally adapted, and high‑quality results tailored to each project.
Compétences
Ana Claudia
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Posts et articles longs pour les réseaux sociaux
I will content moderation for social media spanish market
Expérience professionnelle
Content Moderator
Teleperformance • Temps partiel
Feb 2026 - Present • 5 mos
In my role as a content moderator at Teleperformance Romania, I manage and review content published on social media to ensure it complies with platform policies, quality standards, and digital safety guidelines. My work includes analyzing posts, comments, and multimedia material in Spanish, identifying inappropriate or risky content, and applying the corresponding actions with precision and professional judgment. I also contribute to improving user experience through clear communication, consistent decision-making, and careful attention to content integrity. This experience has allowed me to develop strong skills in linguistic analysis, quality control, digital community management, and effective communication in Spanish.
Quality Specialist
Private Site • Temps plein
Apr 2025 - Jun 2025 • 2 mos
As a Quality Specialist at MIPYME Los Carlos in Havana, Cuba, I was responsible for supervising and ensuring compliance with operational and service standards within the company. My work involved evaluating internal processes, identifying areas for improvement, and implementing quality controls to optimize efficiency and customer satisfaction. I also developed procedures, reports, and recommendations that contributed to better organization, improved customer service, and higher quality in the products and services offered. This experience strengthened my skills in analysis, operational management, professional documentation, and continuous improvement within dynamic business environments.
Comercial and Quality Specialist
Ministry of Tourism • Temps plein
Aug 2022 - Mar 2025 • 2 yrs 7 mos
As a Tourism graduate, I worked for more than five years in the tourism sector, performing duties related to customer service, tourism service management, and destination operations. My experience includes providing specialized information to travelers, coordinating tourism activities and services, supporting the organization of packages and excursions, and ensuring a clear, safe, and satisfying travel experience for visitors. I also developed informational materials, destination descriptions, and tourism content adapted to different Spanish-speaking audiences. During this time, I strengthened my skills in communication, operational management, customer service, and professional content creation for the travel industry.
