Joshua E

AI Chatbot Developer

Feb 2025 - Present • 1 yr 6 mos

Built and deployed a production AI chatbot for property damp and mould assessment, delivered through multiple client feedback rounds on Botpress Cloud and later migrated to a self-hosted Typebot architecture. A second phase covered Microsoft 365: Teams Phone setup, Bookings, and a Make.com integration into Less Annoying CRM.

AI Automation Developer

Nov 2024 - Present • 1 yr 9 mos

I design and build AI-powered automation systems for businesses in the US, UK and Europe. My work covers AI agents, chatbots, voice agents and end-to-end workflow automation. Highlights: • Built an AI-powered proposal generation system connecting a CRM (bexio) to Qwilr using Make.com with Claude AI as an intelligent document parser • Delivered a LinkedIn outreach automation system with AI-personalised messaging and a human approval queue, built on Make.com, HeyReach, Airtable and the Claude API, targeting C-suite audiences across 6 geographies • Built AI chatbots on Botpress, Typebot and Voiceflow for customer support and lead qualification • Developed AI voice agents using Vapi and Retell AI for inbound and outbound calls • Automated CRM pipelines, email workflows and reporting using Make.com, n8n, Zapier, Airtable and Google Workspace I focus on production-ready systems: clear documentation, error handling, and automations that keep running after handover.