
CoDi
Business Operations, Data Reporting, Excel Dashboards
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Expérience professionnelle
Security Operations Manager
CVS Health • Temps plein
Aug 2017 - Present • 9 yrs 2 mos
Lead daily operations for a 24/7 enterprise security operation supporting approximately 10,000 retail and healthcare locations nationwide. Supervise, coach, and develop a team of security operations employees. Conduct criminal trend analysis to identify theft patterns, organized retail crime, and operational risks. Review operator performance, incident handling, and quality assurance metrics. Partner with technology teams ti troubleshoot enterprise security systems.
Soldier
Army • Temps plein
Oct 2010 - Apr 2014 • 3 yrs 6 mos
Operated in high-pressure environments requiring discipline, teamwork, and readiness of assigned soldiers. Awarded the Combat Action Badge for engagement during combat operations.