c
connie_dlamini

Mateboho D

@connie_dlamini

IT Support and Data Task Specialist

Lesotho
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I help small businesses and individuals solve technical problems, clean messy data, and set up reliable systems. I have over 2 years of hands-on IT support experience, assisting 200+ users with system issues, account management, troubleshooting, and maintenance. My services include: • Remote IT troubleshooting • Office 365 and email setup • System and account configuration • Excel data cleaning and formatting • Excel dashboards and basic insights I focus on clear communication, fast turnaround, and practical solutions. Message me before ordering so we can define the right solution.... Plus d’infos

Compétences

c
connie_dlamini
Mateboho D
hors ligne • 

Voir mes services

Assistance technique
I will fix your windows, office 365, or network issues remotely
De15 $US / projetPlus de détails
Nettoyage des données
I will clean, format, and organize your excel or CSV data
De15 $US / projetPlus de détails

Expérience professionnelle

IT Support and Infrastructure Analyst

Alliance Group Investment Holding Company • Temps plein

Feb 2025 - Jan 2026 • 11 mos

- Provided Tier 2 support for 100+ users across business systems. - Managed Active Directory accounts and endpoint configurations. - Resolved hardware, software, and network issues remotely. - Supported system reliability through patching, backups, and antivirus updates.

Systems Support Technician

Letseng Diamond Mine • Temps plein

Oct 2022 - Dec 2024 • 2 yrs 2 mos

- Delivered Tier 3 support for hardware, software, and network issues. - Assisted with server room maintenance and device lifecycle management. - Supported Office 365 administration and user account management. - Produced weekly system performance reports and assisted with IT audits.