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consulting_pp

Prakash P

@consulting_pp

Senior Consultant

Inde
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a consulting professional with over ten years of experience in customer service and data analysis. I specialize in stakeholder management, Microsoft Dynamics 365 Customer Engagement, and business analytics. My expertise includes leading cross-functional teams, root cause analysis, and data visualization using Power BI and SQL.... Plus d’infos

Compétences

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consulting_pp
Prakash P
hors ligne • 

Voir mes services

Consulting
I will business consulting for banking, cpg clients
De50 $US / projetPlus de détails

Expérience professionnelle

Genpact

Senior Consultant- Dynamics 365 CE/ CRM

Genpact • Temps plein

Sep 2024 - Present • 2 yrs

Lead and manage the functional implementation of Microsoft Dynamics 365 CE/CRM for CPG clients. Responsibilities include gathering stakeholder requirements, configuring CRM/Case management modules, performing gap analysis, and conducting user training to ensure successful project delivery and post-go-live support.