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Zerin Andrew
@contextclips
IT Automation Specialist and Video Editor
Canada
Anglais
À propos de moi
I’m an experienced IT Technical Support Analyst with a background in Windows troubleshooting, PowerShell scripting, automation, and solving technical problems. I also work with video editing and content creation using DaVinci Resolve and OBS Studio.
I enjoy taking repetitive, frustrating, or time-consuming tasks and finding practical ways to make them easier.
Whether you need a PowerShell script, help troubleshooting a Windows issue, data or file processing, or a clean and engaging video edit, I can deliver with a focus on clear communication and reliable results.
Compétences
Zerin Andrew
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance technique
I will automate repetitive windows, file, folder, and data tasks
Expérience professionnelle
Technical Support Analyst
District • Temps plein
Feb 2018 - Present • 8 yrs 8 mos
Technical Support Analyst supporting enterprise IT operations in a large public-sector organization. My work includes advanced Windows troubleshooting, PowerShell scripting and process automation, software deployment, system monitoring, technology implementation, asset and software license management, and technical problem solving. I also provide advanced support and guidance to technical support teams and help develop practical solutions to improve IT processes.
