Charles H

Content Operations & Localization Specialist

Tencent Holdings • Temps plein

Dec 2019 - Nov 2025 • 5 yrs 11 mos

Managed global content operations, text processing, and initial-stage localizations for international platforms. Focused on multi-language content migration, automated text summarization, and ensuring high-quality formatting for daily corporate deliverables. Key Achievements & Responsibilities: • Content Summarization & Extraction: Efficiently processed large volumes of documents, reports, and meeting notes, transforming long-form content into highly structured, actionable summaries and executive briefs. • General Translation & Localization: Oversaw the initial-stage translation and adaptation of user guides, marketing copies, and help center articles, ensuring cultural relevance and accurate terminology for global audiences. • Quality Assurance & Formatting: Reviewed and polished AI-assisted and machine-translated texts to correct formatting errors, maintain tone consistency, and enhance overall readability before final publication. • High-Volume Text Operations: Managed daily queues of cross-border communication materials, maintaining a 99% on-time delivery rate under tight schedules through efficient workflow optimization.