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Ozgur Usluoglu
@creflexo_it
Digital Support Specialist I WordPress I German Turkish
Allemagne
Allemand, Turc, Anglais
À propos de moi
I help international clients get things done in Germany reliably and without language barriers.
Based in Germany, I am a bilingual German Turkish Virtual Assistant and trained IT specialist with professional experience in IT support, WordPress, customer communication and quality management.
I provide WordPress website support, technical assistance, research, testing, phone calls, appointments and customer support.
I also offer German or Turkish UGC and practical assistance with German companies and public authorities.
Compétences
Ozgur Usluoglu
hors ligne •
Temps de réponse moyen de 2 heures
Voir mes services
Assistance générale
I will be your german turkish virtual assistant for digital support
WordPress
I will build a professional SEO friendly and accessible wordpress website
Portfolio
Expérience professionnelle
Technical Service Engineer
LucaNet • Temps plein
Nov 2025 - Present • 10 mos
• Customer onboarding • SQL database Updates • SSL & XBRL license management • SmartNotes Updates • Technical troubleshooting & stakeholder support
1st Level Support
Ihr IT-Systemhaus - Kompetent und maßgeschneidert • Temps plein
Apr 2025 - Nov 2025 • 7 mos
• Creating, processing and resolving tickets and support issues • Receiving and forwarding customer orders • Handling fault reports • Daily reporting and documentation of customer structures
Fachinformatiker Systemintegration
TTC Informatik GmbH • Temps plein
Apr 2024 - Apr 2025 • 1 yr
• Installation and configuration of the Windows operating system in Hyper-V • Installation and configuration of ERP systems in client-server architectures • Applying updates and adjusting properties • Performing database backups and restores
