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cresgenepaul950

Cres

@cresgenepaul950

Shopify Customer Support VA

Philippines
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Struggling with customer inquiries? I've got you covered. I'm a Customer Support Specialist with 4+ years helping Shopify stores deliver fast, friendly support via Gorgias, Zendesk, CommSlayer, Richpanel, and Re:amaze. I resolve inquiries efficiently, handle refunds and order concerns, and turn frustrated customers into loyal, repeat buyers. I bring sharp attention to detail, clear communication, and genuine care to every interaction — helping your brand build lasting customer relationships. Let's take the stress out of support so you can focus on growing your business. Let's work together!... Plus d’infos

Compétences

c
cresgenepaul950
Cres
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will manage shopify customer support with gorgias and zendesk
De250 $US / projetPlus de détails

Expérience professionnelle

Upwork

All Around VA / Customer Support

Upwork • Temps plein

Jan 2023 - Jul 2026 • 3 yrs 6 mos

Served as an All-around Virtual Assistant for a fashion dropshipping brand, acting as the primary liaison between the company and its customers by handling inquiries, product questions, and technical support. Executed end-to-end product listing strategies, ensuring high data accuracy and visual appeal across e-commerce catalogs. Managed ongoing relationships with suppliers to streamline procurement and resolve fulfillment issues promptly. Provided broad administrative support to keep daily operations running smoothly for a growing business.