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Fiverr Pro
Français
$
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Cristina A
@crisafonso
CS Leader
Portugal
Portugais, Anglais
À propos de moi
I am a Customer Success leader and organisational transformation specialist with 15+ years in technology. I help early-stage B2B companies build Customer Success functions that drive retention and growth.
Compétences
Cristina A
hors ligne •
Temps de réponse moyen de 1 heure
Voir mes services
Assistance générale
I will be your dedicated virtual assistant
Recherche générale en ligne
I will manage your CRM, data entry and research
Expérience professionnelle
Microsoft
Temps plein • 2 yrs 8 mos
Retail Program Manager
Feb 2016 - Nov 2016 • 9 mos
Led retail technology programmes within the Microsoft ecosystem, coordinating cross-functional delivery across partners and field teams.
EMEA Field Engagement Manager - Digital Product Distribution - EMEA Retail Sales & Marketing
Jul 2014 - Dec 2015 • 1 yr 5 mos
Managed EMEA-wide digital distribution initiatives across multiple markets, aligning sales, marketing and retail operations. Responsible for field enablement across regional retail environments. Coordinated multi-country digital product launches. Strengthened execution consistency across EMEA retail channels
Digital Product Distribution Lead for Western Europe
Dec 2013 - Jun 2014 • 6 mos
Led EMEA retail digital distribution programs across 12 markets. Managed cross-functional engagement between sales, marketing and field teams. Delivered digital product rollouts across multi-country retail ecosystem
