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cristed

Cristian S

@cristed

Senior Account Executive

Roumanie
Roumain, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Senior Account Executive and former Director of Operations with over 20 years of experience in IT and Healthcare. I specialize in delivering enterprise services growth, negotiating complex agreements, and driving recurring revenue. As an Executive MBA and Lean Six Sigma Expert, I excel at stakeholder alignment and cross-functional orchestration to maximize client outcomes.... Plus d’infos

Compétences

c
cristed
Cristian S
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Services de gestion de comptes
I will share my sales, operations, finance expertise
De15 $US / projetPlus de détails

Expérience professionnelle

Cisco

Senior Account Executive

Cisco • Temps plein

Dec 2016 - Present • 9 yrs 10 mos

• Lead and own the new & renewals process, ensuring a seamless, personalized customer experience. • Conduct ongoing revenue risk assessments and implement mitigation strategies to protect ARR. • Collaborate cross-functionally with Account Teams, CSMs, Sales, and Partners to identify renewal and expansion opportunities. • Listen to customer needs, build the offer to meet customer expectations and outcomes. • Initiate proposals, present offers, negotiate commercial terms, and manage execution of renewal agreements. • Accelerate expansion from SWSS to Enterprise Agreements and contribute to recurring revenue growth. • Build and nurture long-term executive customer relationships. • Perform solution selling, upsell services/software, and align offers with customer business objectives. • Manage performance tracking, forecasting, and reporting to leadership. • Ensure customer retention and satisfaction by addressing concerns and reducing churn.