
Cristine Alfred
CRM, Automation Expert, HubSpot, GoHighLevel, Zapier, Make, Workflow Systems
Compétences

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Expérience professionnelle
Self-Employed
Self Employed • Freelance
Oct 2025 - Present • 10 mos
CRM & Business Automation Specialist (Freelance / Self-Employed) As a Freelance CRM & Business Automation Specialist, I help businesses improve operations by implementing CRM systems, automating repetitive tasks and creating efficient workflows that support growth. I work with startups, agencies, real estate professionals, eCommerce businesses, service providers and small to medium-sized companies, delivering solutions that simplify customer management and increase productivity. My expertise includes setting up and customizing HubSpot CRM, GoHighLevel, KVCORE, Lofty, HoneyBook, Pipedrive and Freshsales. I build automated workflows using Zapier and Make.com, connect third-party applications, create sales pipelines, automate lead capture and follow-up sequences, organize contact databases and streamline day-to-day business processes. I also optimize CRM performance by improving data organization, reporting, and user experience while providing clients with clear documentation and ongoing support. Key Achievements * Designed automated workflows that reduced manual work and improved operational efficiency. * Built lead management systems with automated follow-up sequences to improve response times and customer engagement. * Integrated CRM platforms with email marketing tools, calendars, forms, payment systems and third-party applications using Zapier and Make.com. * Customized sales pipelines, dashboards, and reporting systems to help businesses track performance and close more opportunities. * Improved data accuracy by organizing customer records, eliminating duplicate entries, and optimizing CRM databases. * Maintained a reputation for clear communication, timely project delivery, and reliable client support, resulting in repeat business and long-term client relationships.