Charles V
AI workshops and practical workflows for marketing teams
Compétences
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Expérience professionnelle
Azira Europe
2 yrs 2 mos
Product Manager, Insights
Apr 2026 - Present • 6 mos
Own the product roadmap, customer discovery and PRDs for an AI-powered insights platform. Built and shipped an MCP server, Claude plugin, internal RAG knowledge system and agent skills for campaign setup, QA and reporting. Define LLM evaluations and regression checks before deployment. Lead applied AI training for Sales, Ad Operations, Product and leadership.
Account Manager, Marketing Solutions
Aug 2024 - Apr 2026 • 1 yr 8 mos
Drove $2.5M in new business through structured account planning aligned to measurable customer outcomes. Built customer onboarding playbooks and technical enablement curricula. Served as a technical liaison for senior stakeholders, aligning solutions, KPIs and budgets.
Client Success Manager
GCommerce Solutions
Oct 2023 - Aug 2024 • 10 mos
Owned digital marketing strategy for a portfolio of hospitality accounts. Partnered with paid media, SEO and creative teams on integrated programs. Translated performance data into clear recommendations for hotel ownership and marketing stakeholders, with a focus on engagement and revenue.