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cxsystemslab

CXSystemsLab

@cxsystemslab

CX Systems and SOP Designer

Canada
Français, Hindi, Anglais, Bengali
Certaines informations sont présentées en anglais.
À propos de moi
CX specialist with 4 years of leadership at Sephora. Managed teams of 8–15, trained 20+ staff, supported $10K+ daily operations, and maintained 90%+ customer satisfaction. I create SOPs, customer service scripts, training guides, and workflows that reduce escalations and improve efficiency. I build CX systems that help beauty, retail, and e‑commerce brands deliver exceptional service.... Plus d’infos

Compétences

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cxsystemslab
CXSystemsLab
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Voir mes services

Efficacité et automation des entreprises
I will audit your customer experience system and fix workflow gaps