c
cyntia_teles

Cyntia Teles

@cyntia_teles

I will be your professional medical virtual assistant and patient coordinator

Brésil
Anglais, Portugais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm Cyntia, a Medical Virtual Assistant with 8+ years of experience in healthcare administration, executive support, and luxury customer service. I help healthcare professionals and businesses manage appointments, calendars, emails, patient communication, and administrative tasks. My experience includes surgical concierge services, patient coordination, insurance documentation, and premium hospitality in a five-star hotel. I'm organized, detail-oriented, reliable, and committed to delivering outstanding client experiences.... Plus d’infos

Compétences

c
cyntia_teles
Cyntia Teles
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

copier-coller
I will enter your data quickly and precisely
De20 $US / projetPlus de détails
Assistance générale
I will be your reliable virtual assistant for administrative tasks
De10 $US / projetPlus de détails

Expérience professionnelle

Medical

Temps plein • 5 yrs 1 mo

Patient Care Coordinator / Surgical Concierge

Aug 2025 - Present • 11 mos

Coordinated patient communication from consultation to surgery. Managed calendars, appointments, and surgical scheduling. Handled email communication and document organization. Followed up with patients and healthcare providers. Worked with health insurance authorizations and medical documentation. Managed spreadsheets, reports, and administrative workflows. Provided professional customer support via WhatsApp, email, and phone.

Administrative Assistant

Nov 2017 - Jan 2022 • 4 yrs 2 mos

Managed calendars and appointment scheduling. Organized documents, spreadsheets, and digital files. Responded to customer inquiries promptly and professionally. Performed data entry with accuracy. Coordinated communications between patients, hospitals, and insurance providers. Assisted with reports, forms, and administrative tasks. Maintained confidential information and ensured organized workflows.