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Daniel M
@dani_monte_py
Technical Analyst and QA
Paraguay
Espagnol, Anglais, Portugais
À propos de moi
I am a Technical Analyst focused on investigating software issues, analyzing logs and data, troubleshooting system behavior, and performing functional QA testing. I enjoy turning complex technical problems into clear findings, actionable recommendations, and structured reports. I work carefully with evidence and can adapt to different systems and tools. I am also comfortable working in Spanish, English, and Portuguese.
Compétences
Daniel M
hors ligne •
Voir mes services
Assistance technique
I will analyze software errors, logs and system issues
Expérience professionnelle
System Support Analyst
other • Temps plein
Jan 2022 - Present • 4 yrs 9 mos
Provide L2 application and functional support, investigating reported issues through system data, logs, records, and operational behavior. Analyze incidents and user-reported problems, identify probable causes, document findings, and coordinate escalations when development or other technical teams are required. Perform functional testing and validation of system behavior, and prepare technical documentation and reports to communicate findings and follow-up actions.
