Daniela Mora

@danielamora_m

Bilingual Customer Support Specialist and Virtual Assistant

Colombie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Hi! I'm a Virtual Assistant and Customer Support Specialist with 5+ years of experience in the call center industry. I have a Technical Degree in Administrative Assistance and English studies. I specialize in customer service, live chat, administrative support, data entry, online research, AI-powered language model queries, troubleshooting, and organization. I am proactive, detail-oriented, reliable, and committed to providing excellent service and helping businesses run smoothly. I'm ready to help your business grow with reliable and professional support!... Plus d’infos

Compétences

d
danielamora_m
Daniela Mora
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will be your bilingual virtual assistant for customer support
De15 $US / projetPlus de détails

Expérience professionnelle

Advisor II, Customer Service

App • Temps plein

May 2021 - Jul 2026 • 5 yrs 2 mos

Delivered bilingual customer support via live chat and email, resolving customer inquiries and account issues efficiently. Conducted risk investigations, documented cases, and provided professional, accurate, and customer-focused service in a fast-paced call center environment.