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danielleechoja

Danielle

@danielleechoja
5,0(1)

Every little steps counts

Jamaïque
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I specialize in providing high-EQ communication strategy and performance structure for individuals navigating complex personal and professional challenges. Whether you need a precision-crafted message for a difficult conversation, an objective audit of your current situation, or dedicated accountability to maintain professional boundaries, I offer the structure and clarity required to turn obstacles into results. My mission is to help you move from overwhelmed to organized by delivering tailored solutions with absolute discretion and care.... Plus d’infos

Compétences

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danielleechoja
Danielle
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Responsabilité et productivité
I will be your personalized, on time wake up call
De20 $US / projetPlus de détails
Lettres
I will craft an empathetic breakup message for you
De25 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Lead Qualification Specialist

Visionary Outsourcing Solution • Temps partiel

Aug 2025 - Oct 2025 • 2 mos

As a former transfer agent at Visionary Outsourcing Solution, I specialized in customer qualification and seamless transitions between departments. I managed high-volume calls while maintaining a positive, empathetic tone to ensure a smooth customer experience and high-quality rapport building.

Vistaprint

Customer Care Specialist

Vistaprint • Temps partiel

Apr 2025 - Jul 2025 • 3 mos

I provided omni-channel support via phone, chat, and email for global small business owners. I specialized in troubleshooting design inquiries, managing orders, and delivering high-quality solutions while maintaining excellent customer satisfaction ratings (CSAT).

Customer Service Specialist

ACT • Temps plein

May 2024 - Apr 2025 • 11 mos

At Advanced Call Center Technologies I successfully completed intensive professional certification training in customer service and communication. Managed high-volume inbound inquiries, focused on conflict resolution, and utilized multi-tasking software to solve complex client issues efficiently

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Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
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    5

    amazing person to talk to and very professional in communication. thank you so much! truly great session

    Jusqu’à 50 $US

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    1 jour

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