I will email customer support agent for shopify, zendesk tickets, chat support

Certaines informations sont présentées en anglais.

Pakistan

Je parle Ourdou, Anglais

104 commandes terminées

Hi…. Freelancing is my passion, and I am an active member of E-commerce community worldwide, offering my dedicated & specialized services- customer support, shopify support, zendesk, email support, li...
À propos de ce service

HELLO, A BUNDLE OF THANKS FOR VISTING MY PROFILE.

I provide professional and customized Customer Support service for shopify, via email & chat support, zendesk tickets support, and social media replies by exactly following store's policies, procedures and templates. With Fluent English (correct grammar & spelling), I can help your customers with friendly & natural responses (not robotic) to improve their satisfaction level and increase your brand ratings.


  • Available- full time for 7 days, for EST/PST/ or (UK, US, Australian) time Zone
  • Experience- I Can easily handle customer support for stores related to Socks & Garments, Electronics, and grocery items via email, zendesk, live chat, social media replies


MY RESPONSIBILITIES WOULD INCLUDE:

  1. Replying customers queries via email, live chat, or zendesk tickets
  2. Answering their product questions, order's status & tracking links
  3. Managing conflicts related to returns, exchanges and refunds
  4. Follow-ups with your team, distributors and vendors
  5. Do product Listing, or basic store maintenance
  6. Data entry in Excel, Airtable or google spreadsheet



PLEASE CONTACT ME, I AM FULLY READY TO START CUSTOMER SUPPORT FOR YOUR BRAND


Thanks

Plateforme de réseaux sociaux:

Facebook

Twitter

Instagram

Type de service:

Assistance technique

Langue:

Anglais

Fuseau horaire:

24h/24, 7j/7

Logiciel de support:

Zoho Desk

Freshdesk

zendesk

Logiciel de base de connaissances:

Freshdesk

Mon portfolio