d
daudshah11

Daud

@daudshah11
3,0(2)

Your work is my responsibility

Pakistan
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I'm Daud, a customer support professional with over a year of experience handling high-volume interactions, live chat, email support, and account documentation in a fast-paced fintech environment. I'm organized, detail-oriented, and reliable — the kind of person who makes sure nothing falls through the cracks. Comfortable working fully remote and independently, quick to learn new systems, and focused on giving every customer a smooth, positive experience from first contact to resolution. Need dependable support for your business? Let's chat about how I can help.... Plus d’infos

Compétences

d
daudshah11
Daud
hors ligne • 

Voir mes services

Assistance client
I will be your full time customer support agent
Assistance client
I will be your full time customer service, support agent, customer representative

Portfolio

Expérience professionnelle

Revolut

Customer Support Representative

Revolut

Jul 2025 - Present1 yr 1 mo

Customer Support Representative for Revolut (via MindBridge Pvt Ltd), delivering high-quality support in a fast-paced fintech environment. Managed high volumes of inquiries via email and chat, resolving issues related to accounts, transactions, and payments. Used Zendesk to track cases, escalate issues, and ensure timely resolution. Handled sensitive financial documentation with strict accuracy and confidentiality. Demonstrated strong communication, multitasking, and problem-solving skills while consistently meeting performance and quality targets.

Talabat

Customer Support Representative

Talabat • Temps plein

Dec 2024 - Jul 20261 yr 7 mos

Customer Service Representative for Talabat (via MindBridge), supporting a leading food delivery platform with high-volume customer interactions across chat and email. Resolved order-related issues including delays, missing items, and refunds, while coordinating with delivery and restaurant partners when needed. Maintained accurate case documentation to ensure smooth follow-up and consistent resolution. Demonstrated strong communication, multitasking, and problem-solving skills while consistently meeting performance and quality targets.

2 Avis
3,0

(1)
(0)
(0)
(0)
(1)
Détails de la notation
  • Niveau de communication avec le freelance
    3
  • Qualité de la livraison
    1
  • Valeur de la livraison
    1
1 à 2 avis sur 2
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    Q

    qawet34

    US

    États-Unis

    Commande annulée

    1

    Wasted my time and wasn't responding. He only made me to order and not doing work again and even have lack of understanding

    50 $US

    Prix

    4 jours

    Durée

    Utile?
    Oui
    Non
    H

    henrypaul1122

    GB

    Royaume-Uni

    5

    Exemplary work! Showcased remarkable skills and dedication. Well done job. Highly recommended.

    50 $US

    Prix

    1 jour

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non