
Davina Michelle
Online Community Strategist and Zapier Expert
Compétences

Voir mes services


Portfolio
Expérience professionnelle
Customer & Community Support Specialist
Nick Dunning • Freelance
Mar 2025 - Apr 2025 • 1 mo
Provided responsive customer and community support through chat and messaging platforms. Resolved user concerns while maintaining high satisfaction levels. Escalated technical issues when necessary and followed up on resolutions. Contributed to building trust and long term relationships with community members.
Discord Community Manager
GODAN SERWIS • Freelance
Feb 2025 - Mar 2025 • 1 mo
Managed Discord servers by organizing channels, roles, and permissions. Hosted community events, announcements, and interactive discussions. Assisted with onboarding new members and maintaining an active community. Collaborated with moderators to ensure smooth server operations.
Community Engagement Specialist
BelongingIQ • Freelance
Dec 2024 - Jan 2025 • 1 mo
Planned and executed engagement activities to increase community participation. Responded to member questions and provided timely support. Built strong relationships with community members through consistent communication. Gathered feedback and shared insights to improve the overall community experience.