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Davit S
@davit_sandodze
Data Analyst
Géorgie
Géorgien, Anglais
À propos de moi
Final-year Finance student (GPA: 3.79/4.00) with hands-on SQL, Power BI, and Excel experience, seeking data analyst roles in finance or business. Exceeded customer satisfaction KPIs by 9 points as a Support Associate at Wolt Georgia, and has since built independent data analysis projects covering revenue, cost, and product performance.
Compétences
Davit S
hors ligne •
Voir mes services
Tableaux de bord des données
I will build a power bi dashboard
SQL & Requêtes NoSQL
I will write sql queries to analyze your business data
Portfolio
Expérience professionnelle
Support Associate
Wolt • Temps partiel
Nov 2025 - Mar 2026 • 4 mos
Handled 60–100+ support tickets per 4-hour shift, sustaining strong performance through peak periods (Christmas, Valentine's Day, March 8), while exceeding team CSAT targets (90% vs. 81% team goal). Applied bonuses and processed meal compensations (10–20+ cases/shift) while independently managing complex multi-party cases (3–4 parties: courier, venue, customer), exercising financial judgment to drive faster, accurate resolutions.
