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dawood7a

Dawood A

@dawood7a

Ecommerce Specialist Customer Support Tech Support Email Chat and Chargebacks

Pakistan
Anglais, Espagnol, Néerlandais, Allemand, Italien, Français
Certaines informations sont présentées en anglais.
À propos de moi
Hi, I’m Dawood Asghar, a Customer Support Specialist with a Master’s degree in Information Technology. I help Shopify and eCommerce website owners manage customer support through email and live chat. I handle order processing, tracking, refunds, cancellations, and chargebacks efficiently. I focus on fast response times, clear communication, and customer satisfaction. Skilled in tools like Shopify, Zendesk, Gorgias, and Freshdesk. Let me help you provide a smooth and professional experience to your customers.... Plus d’infos

Compétences

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dawood7a
Dawood A
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance client
I will be your full time customer service and support representative
De5 $US / projetPlus de détails
Assistance client
I will win chargeback disputes for klarna, paypal, and shopify
De5 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Customer Support & Technical Troubleshooting Specialist

NordKapp • Freelance

Nov 2025 - Mar 2026 • 4 mos

We provide professional customer support and technical troubleshooting services for international e-commerce businesses, specializing in fast response handling, issue resolution, and customer satisfaction. Our role includes managing high volumes of customer inquiries via email and live chat, resolving technical issues, and ensuring a smooth customer experience from order to after-sales support.