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dayone_mcarta

Marcello C

@dayone_mcarta

People Manager

Italie
Italien
Certaines informations sont présentées en anglais.
À propos de moi
I am a versatile professional with over 20 years of experience, combining managerial, communication, and entrepreneurial skills. I worked at Amazon for over 10 years, growing into team management, training, and project management roles. I am also an entrepreneur in the events and communication sector.... Plus d’infos

Compétences

d
dayone_mcarta
Marcello C
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will provide remote operations and workflow management support

Portfolio

Expérience professionnelle

Amazon

Amazon

Temps plein • 3 yrs 10 mos

Advanced Technician

Jul 2022 - Nov 20253 yrs 4 mos

D2TS Advanced Technicians are experienced troubleshooters, have exceptional soft skills in customer service and have extensive knowledge and experience with Amazon devices and digital products. Advanced Technicians obsess over solving a customer’s technical issue and feel comfortable dealing with undocumented and technically-advanced customer issues. Additionally, Advanced Technicians are excited about helping Customer Care associates expand their troubleshooting abilities.

Interim CSIT Team Manager

Jan 2023 - Feb 20231 mo

Interim CS Admin Specialist

Feb 2022 - Jul 20225 mos