
Dhanush S
Computer Science Undergraduate
Compétences

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Expérience professionnelle
Software Developer Intern
Manipal Technologies Limited • Temps partiel
Feb 2026 - Jun 2026 • 4 mos
Designed and developed a full-stack IT service management web application (IT Complaint / Ticketing Management System) using ASP.NET WebForms (C#) and SQL Server, enabling employees to raise, track, and resolve complaints through role-based dashboards. • Implemented secure authentication with custom JWT (HS256) token generation and validation, combined with Active Directory (LDAP) integration for enterprise single sign-on. • Built role-based access control (RBAC) supporting five user roles (Admin, SOC, Engineer, Employee, Guest) with granular, unit-level permissions. • Designed a normalized relational database schema (10+ tables) in SQL Server covering users, complaints, categories, priorities, and audit trails.