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IT Support Specialist Windows Microsoft Office Remote Support
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IT Support Engineer
Educational Engagement
May 2020 - Present • 6 yrs 3 mos
As an IT Support Engineer, I provide technical support for Windows computers, Microsoft Office, printers, networking, and end users. My responsibilities include troubleshooting software and hardware issues, configuring systems, supporting Active Directory users, installing applications, resolving printer and network problems, and ensuring reliable day-to-day IT operations. I focus on delivering quick, effective solutions while maintaining high system availability and user satisfaction.