d
dhishandas

Dhishan

@dhishandas

Optimizing Client Experience Through Technical Support and Data Driven

Inde
Anglais, Hindi, Bengali
Certaines informations sont présentées en anglais.
À propos de moi
I worked at the intersection of technical support and customer relationship management to improve the overall client experience. My role involved handling ServiceNow tickets, providing real-time chat and call support, and remotely troubleshooting technical issues. I focused on quick resolution and clear communication, ensuring client issues were addressed promptly and effectively. As part of the CRM team, I also managed client interactions across various channels—calls, emails, and physical documentation—helping streamline communication and follow-ups. I tracked and reported faulty hardware (... Plus d’infos

Compétences

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dhishandas
Dhishan
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