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dhmarcela

Dhyana Molina

@dhmarcela
Colombie
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
An executive and Virtual Assistant with solid experience in administrative coordination, quality control, and document management. Recognized for effective communication, high attention to detail, and a proactive approach. Proficient in Google Workspace, CRM systems, and AI tools, I am motivated to add value and grow alongside dynamic remote teams.... Plus d’infos

Compétences

d
dhmarcela
Dhyana Molina
hors ligne • 
Temps de réponse moyen de 230 heures

Voir mes services

Assistance générale
I will help your business grow as virtual assistant in eng and spa

Expérience professionnelle

Teleperformance

Bilingual Customer Service Representative

Teleperformance

Oct 2021 - Mar 20231 yr 5 mos

- Managed high‑volume inbound calls, ensuring accurate documentation and timely issue resolution. - Organized customer information and updated internal systems with precision and consistency. - Delivered professional communication and support to English‑speaking clients.

Administrative Assistant

BM Consultoría

Aug 2017 - Mar 20187 mos

- Managed filing systems, digitized documents, and maintained organized records. - Provided customer service and administrative support to internal teams. - Assisted with documentation analysis and internal process organization.