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dikshasharma562

Diksha Sharma

@dikshasharma562

Guest Relation Virtual Assistant

Inde
Anglais, Hindi, Marathi
Certaines informations sont présentées en anglais.
À propos de moi
I am a hospitality specialist experienced in guest relations and rental management for property owners and boutique stays. Whether you need fast guest messaging, review management, or smooth reservation handling, I can help.... Plus d’infos

Compétences

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dikshasharma562
Diksha Sharma
hors ligne • 

Voir mes services

Messagerie et envoi d'e-mails
I will provide airbnb customer support

Expérience professionnelle

Radisson_Hotels

Reservation Associate

Radisson Hotels • Temps plein

Dec 2025 - Present7 mos

Processed guest room reservations, cancellations, and modifications through online booking channels and direct inquiries with high accuracy. Handled pre-arrival guest requests, payment processing, calendar availability, and scheduling adjustments to prevent overbookings. Answered incoming calls and emails regarding room rates, amenities, local attractions, and special promotional packages. Maintained detailed records of guest preferences and special requests to deliver personalized, 5-star service.