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doae_ess

Doae Es-sahel

@doae_ess

Customer Service Advisor

Maroc
Arabe, Français, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am an experienced and motivated customer relations professional with two years of success in multi-channel contact centers. I am rigorous, responsive, and highly comfortable with digital tools. My fast adaptability and independence allow me to seamlessly integrate into workflows and deliver an impeccable customer experience.... Plus d’infos

Compétences

d
doae_ess
Doae Es-sahel
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will provide creative writing, copywriting, translation, and virtual assistance
De15 $US / projetPlus de détails

Expérience professionnelle

Concentrix

Customer Support Assistant

Concentrix • Temps plein

Jan 2024 - Jan 2026 • 2 yrs

Manage inbound call volumes and multi-channel customer relations including phone, email, and chat with responsiveness and professionalism. Quickly diagnose customer needs and provide tailored solutions on first contact while applying conflict management and de-escalation techniques with diplomacy.