
Dominic B
Setup print shop automation, HiHello Popl NFC digital cards, Vendasta CRM, GoHi
Compétences

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Portfolio
Expérience professionnelle
CRM & Automation Infrastructure Lead
Authority Brand Builders • Freelance
Oct 2024 - Aug 2025 • 10 mos
Rebuilt agency CRM infrastructure with custom pipelines, automation triggers, and white-label client portal experience. Implemented SaaS mode configuration for recurring revenue structure. Automated subscription billing, onboarding workflows, and client reporting. Enhanced scalability for rapid agency growth.
White-Label CRM Architect
GrowthBridge Marketing Agency • Freelance
Sep 2023 - Aug 2024 • 11 mos
Designed and deployed a fully branded white-label portal using GoHighLevel for a multi-client marketing agency. Built scalable sub-account structure with standardized snapshots for rapid onboarding. Implemented automated onboarding pipelines, missed call text-back automation, A2P-compliant SMS setup, and multi-step nurture workflows. Designed high-converting sales funnels with integrated payment gateways and upsell sequences. Reduced onboarding time per client by 60 percent through automation frameworks.
Funnel & Conversion System Special
BrightPath Wellness Clinic • Freelance
Sep 2023 - Jul 2024 • 10 mos
Led the architecture and deployment of a multi-step qualification funnel built in Heyflow to streamline patient intake for a weight management and hormone therapy clinic. Replaced static web forms with an interactive diagnostic quiz that segmented users based on BMI, medical history, and readiness stage. Designed branching logic, conditional scoring, and dynamic result pages personalized to user responses. Integrated the funnel with HubSpot CRM and SendGrid for real-time lead capture, tagging, and automated nurture sequences. Reduced incomplete submissions by restructuring question flow and implementing micro-commitment UX patterns. Built webhook connections to automate appointment scheduling and internal Slack notifications for high-intent leads. Implemented A/B testing on headline framing and CTA positioning, increasing booked consultations by 37 percent within 60 days. Ensured HIPAA-conscious data routing through secure form endpoints and encrypted integrations.