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doniaabdelnaeem

Donia Ali

@doniaabdelnaeem

Digital Marketer, Content Marketing, Social Media, Udacity Digital Marketing

Égypte
Arabe, Anglais, Coréen
Certaines informations sont présentées en anglais.
À propos de moi
Digital Marketer and Content Marketing professional with practical experience in digital marketing, customer engagement, and business communication. I developed my digital marketing skills through Udacity and gained hands-on business and marketing experience through managing Domarado, a Korean food delivery project, where I handled customer communication, product presentation, promotional messaging, and day-to-day operations. Core skills: Content Writing • Social Media Content • Digital Marketing • Customer Engagement • Promotional Content • Product Descriptions • Brand Communication ... Plus d’infos

Compétences

d
doniaabdelnaeem
Donia Ali
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Stratégie de réseaux sociaux
I will create content marketing strategy for your business
De15 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Sutherland

customer service Rep. & Sales

Sutherland • Temps plein

Oct 2024 - Jul 2025 • 9 mos

• Handle customer inquiries and service-related requests while maintaining clear, professional communication. • Follow structured processes and account-handling procedures accurately. • Identify customer needs, explain available options, and work toward appropriate resolutions. • Maintain accuracy while working across customer information and service systems.

LinkedIn

Founder

LinkedIn • Indépendant

Mar 2021 - Oct 2024 • 3 yrs 7 mos

• Managed day-to-day business operations, customer communication, orders, and service coordination. • Communicated with customers, including Korean customers, and handled inquiries and requests. • Sourced ingredients and coordinated purchasing, preparation, packaging, and delivery. • Managed the customer experience from order intake through fulfillment.