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dorcase_lesly

Lesly Nana

@dorcase_lesly

Native Bilingual French and English

Rwanda
Français, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
Software Engineering student at African Leadership University (ALU) in Kigali, specializing in the Frappe Framework, ERPNext, and Python development. Built and deployed a full Livestock Management System on Frappe. I deliver clean, scalable solutions tailored to real business needs. Native bilingual French and English — I work across both Anglophone and Francophone markets. Fast communication, Professional delivery, and Post-delivery support on every project.... Plus d’infos

Compétences

d
dorcase_lesly
Lesly Nana
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Traduction
I will translate french to english and english to french natively
De5 $US / projetPlus de détails
Applications Web Full stack
I will customize, develop, and install erpnext and frappe applications for your
De20 $US / projetPlus de détails

Expérience professionnelle

MTN_Group

Customer Service Representative

MTN Group • Temps partiel

Jun 2023 - Aug 2023 • 2 mos

Handled 50+ daily client interactions in English and French, resolving billing issues, SIM activations, and service complaints. Conducted outbound calls to re-engage 10–20 inactive accounts daily, contributing to a 9% increase in customer engagement.