I will be your dedicated customer support and customer service team

Certaines informations sont présentées en anglais.
5,0
5,0

Pakistan

Je parle Anglais, Espagnol, Français, Allemand, Italien

38 commandes terminées

Professional Team Delivering BPO and Customer Support Services

Dotloom is a professional BPO and call center agency with over 5 years of experience, delivering reliable customer support, sales support, and back-office services. Our trained team handles inbound an...

Niveau 2

Répond à des critères de performance élevés et a fait ses preuves en matière de satisfaction clients.

Très réactif

Connu(e) pour ses réponses exceptionnellement rapides

Ce que les gens ont aimé chez ce freelance

À propos de ce service

Professional and Dedicated Customer Support & Virtual Assistant Services


Dotloom has delivered 5+ years of professional customer support to Shopify stores, SaaS startups, property management companies and growing businesses worldwide.

We manage what your team can't so you can focus on scaling.


What We Handle:


  • For Shopify & E-Commerce: Live chat, email triage, order management, refunds, customer inquiries
  • For Airbnb & Property Management: Guest communication, booking inquiries, check-in coordination, maintenance requests
  • For SAAS & Startups: Technical support, onboarding, sales calls, lead qualification
  • For All Businesses: Appointment scheduling, email management, CRM data entry, lead follow-up, administrative support
  • Any other Customer Support related task


Why Choose Dotloom:

  • Professional, trained customer support team
  • 5+ years proven track record
  • Quick onboarding (24 hours)
  • Daily communication & daily/weekly reports
  • Quality-focused, not price-focused
  • Available across timezones


Ready to scale?

Contact us today to discuss your support needs and find the right solution for your business.

Plateforme de réseaux sociaux:

Facebook

Twitter

Instagram

Type de service:

Assistance technique

Langue:

Anglais

Ourdou

Fuseau horaire:

24h/24, 7j/7

Logiciel de support:

Zoho Desk

Freshdesk

zendesk

salesforce

Logiciel de base de connaissances:

Document 360

confluence

Clients avec lesquels j’ai travaillé
Aura Car Hire

Aura Car Hire

Providing customer support and virtual assistance services for Aura Car Hire, including client communication, inquiry handling, booking assistance, and customer engagement. Supporting the brand’s modern self-service rental experience through professional communication, lead handling, and efficient customer interaction aligned with luxury and technology-driven mobility services.

avr. 2026

Mon portfolio

Avis

35 avis concernant ce service
5,0

(35)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
Trier par
Les plus pertinents
  • J

    jameswhitmore62

    US

    États-Unis

    5

    Excellent Shopify development and support service. Dotloom Systems delivered high-quality work, communicated clearly, and completed the project on time. Their expertise in Shopify customization, theme development, bug fixing, and eCommerce solutions was outstanding. Highly recommended for anyone looking for a reliable Shopify developer.

    Jusqu’à 50 $US

    Prix

    6 jours

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • M

    masashi1

    GB

    Royaume-Uni

    5

    I have worked with Dotloom and they are highly experienced professionals who truly know their job. They provide proper summaries, communicate professionally, and handle work efficiently. I also really like their company name. Best experience working with Dotloom.

    Jusqu’à 50 $US

    Prix

    3 jours

    Durée

    Utile?
    Oui
    Non
  • S

    sophieturner433

    US

    États-Unis

    5

    Excellent customer support experience. The team was responsive, professional, and proactive in handling customer queries and resolving issues. Their expertise in customer service, live chat management, and client communication helped improve overall customer satisfaction. Highly recommended for reliable customer support services.

    Jusqu’à 50 $US

    Prix

    9 jours

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • C

    cameron892

    US

    États-Unis

    5

    Dotloom is best in customer support, they handled airbnb inquiries in best possible way and closed leads as well. Best in customer support and best in property management. Always recommended.

    Jusqu’à 50 $US

    Prix

    6 jours

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • F

    felicia_dm

    GB

    Royaume-Uni

    5

    Dotloom was very professional and organized from start to finish. Communication was clear, delivery was on time, and the overall experience was smooth and stress-free. Highly recommended.

    Jusqu’à 50 $US

    Prix

    3 jours

    Durée

    Utile?
    Oui
    Non
Avis

35 avis concernant ce service
5,0

(35)
(0)
(0)
(0)
(0)
Détails de la notation
  • Niveau de communication avec le freelance
    5
  • Qualité de la livraison
    5
  • Valeur de la livraison
    5
Trier par
Les plus pertinents
  • J

    jameswhitmore62

    US

    États-Unis

    5

    Excellent Shopify development and support service. Dotloom Systems delivered high-quality work, communicated clearly, and completed the project on time. Their expertise in Shopify customization, theme development, bug fixing, and eCommerce solutions was outstanding. Highly recommended for anyone looking for a reliable Shopify developer.

    Jusqu’à 50 $US

    Prix

    6 jours

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • M

    masashi1

    GB

    Royaume-Uni

    5

    I have worked with Dotloom and they are highly experienced professionals who truly know their job. They provide proper summaries, communicate professionally, and handle work efficiently. I also really like their company name. Best experience working with Dotloom.

    Jusqu’à 50 $US

    Prix

    3 jours

    Durée

    Utile?
    Oui
    Non
  • S

    sophieturner433

    US

    États-Unis

    5

    Excellent customer support experience. The team was responsive, professional, and proactive in handling customer queries and resolving issues. Their expertise in customer service, live chat management, and client communication helped improve overall customer satisfaction. Highly recommended for reliable customer support services.

    Jusqu’à 50 $US

    Prix

    9 jours

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • C

    cameron892

    US

    États-Unis

    5

    Dotloom is best in customer support, they handled airbnb inquiries in best possible way and closed leads as well. Best in customer support and best in property management. Always recommended.

    Jusqu’à 50 $US

    Prix

    6 jours

    Durée

    Image d'échantillon de travail
    Utile?
    Oui
    Non
  • F

    felicia_dm

    GB

    Royaume-Uni

    5

    Dotloom was very professional and organized from start to finish. Communication was clear, delivery was on time, and the overall experience was smooth and stress-free. Highly recommended.

    Jusqu’à 50 $US

    Prix

    3 jours

    Durée

    Utile?
    Oui
    Non