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Bruna
@dropscale_
Customer Service Agency
Brésil
Anglais, Portugais
À propos de moi
My agency provides CS services for DTC brands, by offering dedicated trained agents + CS Manager to report on a weekly basis all the KPIs from the agents.
Each agent can handle 400 tickets/day.
All the agents have experience with:
- Shopify
- CRMs (Gorgias/Richpanel/Commslayer/etc)
- Subscription tools (Loop/ReCharge/Whop/Phoenix)
- Returns portal (ReturnGo/Redo/etc)
Besides providing CS services, our dedicated manager can also train AI agents built in your CRM, create self-service portals for your customers and also dashboards for proper reporting and visibility on CS Department.
Compétences
Bruna
hors ligne •
Voir mes services
Assistance client
I will provide a trained customer service team for your store
