
Paul
Graphic Designer and Remote IT Support Specialist
Compétences

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Expérience professionnelle
Information Technology Officer
Fiverr • Freelance
Jan 2019 - Present • 7 yrs 4 mos
• Configured and maintained backup systems, significantly reducing data loss incidents for clients. • Collaborated with ISPs to optimise internet connectivity, enhancing overall network performance and stability. • Designed logos, brochures, banners and other forms of branding using Corel Draw, Canva, Inkscape and Gimp. • Provided business systems, network, and internet support to users in response to identified difficulties. • Developed customised system images for imaging and deployment, dramatically reducing time required for fresh operating system and software installations. • Delivered remote desktop support using Any Desk and TeamViewer, providing efficient troubleshooting and resolution for clients across multiple locations.
IT Support Intern
Nestlé • Temps partiel
Jan 2009 - Feb 2010 • 1 yr 1 mo
• Supported the rollout of new enterprise applications, contributing to a smooth transition and improved operational productivity. • Conducted electrical safety checks on computer equipment, ensuring a safe and compliant working environment. • Installed, upgraded, and troubleshot Windows XP, Windows 7, and Microsoft Office 2007, ensuring optimal software performance. • Maintained computer hardware and peripheral devices, minimising downtime attributable to hardware failures. • Deployed custom enterprise operating system and software images using Norton Ghost.