Dennis K

@dwk001

Business Analyst and Product Owner for SOPs PRDs and Process Docs

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I'm a business analyst and product owner with 12+ years of experience across healthcare, airlines, and enterprise software. I specialize in turning complex, messy information into clear documentation: SOPs, product requirements, user stories, and process guides that teams actually use. Every deliverable is carefully crafted and human-reviewed before it reaches you. Expect clear communication, fast responses, and documents you can put to work on day one.... Plus d’infos

Compétences

d
dwk001
Dennis K
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Rédaction technique
I will write clear sops and business process documentation
De25 $US / projetPlus de détails
Rédaction technique
I will write product requirements and user stories for your software project
De30 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Pellera_Technologies

Technical Consultant, Data & AI Integration

Pellera Technologies • Freelance

Aug 2026 - Aug 2026 • 0 mos

Primary technical liaison for an enterprise client's conversational AI/chatbot platform migration from a legacy IBM chatbot environment to IBM watsonx Orchestrate on Google Cloud Platform

Republic_Services

Senior Technical Business Analyst / Product Owner

Republic Services • Freelance

Mar 2026 - Jun 2026 • 3 mos

Senior technical business analyst and product owner. Translated business needs into clear requirements and user stories, partnered with engineering through delivery, and kept stakeholders aligned across the product lifecycle

Allegiant

Product Owner / Senior Business Analyst

Allegiant • Temps plein

Jan 2022 - Dec 2025 • 3 yrs 11 mos

Product owner and senior business analyst for airline systems over four years. Owned the backlog, wrote requirements and user stories, and worked with development teams to ship reliable software in a complex operational environment. Owned eComm process flows, integration with external Hotel providers with API endpoints, oversaw transition to centralized flight management software (Cloud), and Product Owner of A/B Testing and Marketing tool (Optimizely).