Dylan Hayes

TikTok Shop & E-commerce Technology Specialist

Shopify • Temps plein

Jan 2024 - Mar 2026 • 2 yrs 2 mos

I specialize in building technology solutions that support e-commerce growth, digital commerce operations and TikTok Shop success. My expertise includes store setup, product listing optimization, workflow automation, customer engagement systems, analytics integration and conversion focused technology implementation. I help brands improve their online presence by creating streamlined systems that enhance operational efficiency and simplify store management. My work includes implementing automation solutions, optimizing product catalogs, integrating third party tools and developing processes that support scalable growth. I understand the technical and operational challenges faced by modern e-commerce businesses and focus on delivering practical solutions that improve visibility, customer experience and sales performance. Through data driven optimization and technology integration, I help businesses create efficient digital commerce ecosystems capable of supporting long term success. My goal is to combine innovation, automation and user focused design to help brands maximize their potential in competitive online marketplaces.

AI Automation & Workflow Engineer

IBM • Temps partiel

Mar 2022 - Jun 2023 • 1 yr 3 mos

I help businesses increase efficiency through intelligent automation solutions that eliminate repetitive tasks and optimize operational workflows. My expertise includes AI powered automation, business process optimization, CRM integrations, workflow orchestration, API connectivity and intelligent decision support systems. I design and implement automation frameworks that connect multiple platforms, streamline data flow, improve communication processes, and reduce manual effort. These solutions enable organizations to scale more effectively while maintaining accuracy, consistency and productivity. My experience includes developing AI agents, automated customer support systems, lead management workflows, task automation pipelines and integrated business solutions. I focus on creating systems that are reliable, secure and adaptable to changing business needs. Through strategic planning and technical execution, I help organizations leverage artificial intelligence and automation technologies to reduce costs, improve operational performance and accelerate digital transformation initiatives.

Mobile App & AI Solutions Developer

Amazon • Temps plein

Aug 2018 - Nov 2021 • 3 yrs 3 mos

I develop modern mobile applications that combine intuitive user experiences with powerful backend functionality. My experience includes designing, developing, testing, and deploying cross platform applications using Flutter and React Native while integrating AI driven features and cloud based services. My projects range from business applications and customer engagement platforms to AI powered mobile assistants and e-commerce solutions. I focus on creating scalable architectures that support long term growth while maintaining performance, security and reliability across Android and iOS platforms. I work extensively with REST APIs, authentication systems, cloud infrastructure, push notifications, real time communication tools and third party integrations. By combining software engineering best practices with user centered design principles, I deliver mobile solutions that improve engagement, streamline operations and support business objectives. I am committed to delivering high quality applications that not only meet technical requirements but also provide meaningful value to users and organizations through innovation and continuous improvement.