d
dynamiconcepts

Fadhilat Y

@dynamiconcepts

Customer Support, CRM, Live Chat Support

Nigeria
Anglais, Français
Certaines informations sont présentées en anglais.
À propos de moi
Overwhelmed by endless emails, missed appointments, unorganized CRM records, or customer inquiries that are slowing down your business? Imagine having a reliable Virtual Assistant who keeps your operations organized. I'm Fadhilat, a results-driven Virtual Assistant, Customer Support Specialist, and CRM Expert with 2+ years of experience helping entrepreneurs. Successfully managed 80–120 customer interactions per shift, resolved 100+ customer inquiries daily, maintained a 96% Customer Satisfaction (CSAT) score, achieved a 95% First Contact Resolution (FCR) rate, reduced response times by 35%. ... Plus d’infos

Compétences

d
dynamiconcepts
Fadhilat Y
hors ligne • 

Voir mes services

Gestion de boutique de e-commerce
I will be your general virtual assistant

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