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Edward Bernard
@ebernardjones
Business Operations and AI Solutions Specialist
États-Unis
Anglais
À propos de moi
Business operations professional with hands-on experience in customer service, supply chain, inventory control, ERP systems, manufacturing, HR administration, process improvement, and leadership. I help clients create professional business documents, organize information, improve processes, research solutions, and solve operational challenges. I also have 30+ hours of focused training across leading AI and digital tools, combining real-world business experience with modern technology to deliver practical, professional results.
Compétences
Edward Bernard
hors ligne •
Voir mes services
Rédaction technique
I will create professional sops and business procedures
Expérience professionnelle
Customer Service/Supply Chain Manager
Bavarian Polymers • Temps plein
May 2025 - Present • 1 yr 5 mos
Manage customer service, supply chain, inventory control, and HR administration for a specialty manufacturing operation producing extruded profiles for the window industry. Key responsibilities include: - Coordinate customer orders, production requirements, material availability, and shipping schedules. - Oversee inventory accuracy, purchasing coordination, receiving, and logistics. - Work with production management to establish priorities, address operational challenges, and maintain customer commitments. - Support ERP systems, production control, inventory reporting, and process documentation. - Administer HR functions including employee onboarding, attendance, timekeeping, personnel records, and policy implementation. - Develop and maintain standard operating procedures, work instructions, and internal business documentation. - Collaborate across departments to identify process inefficiencies, improve communication, and support consistent operational performance. Combine hands-on manufacturing knowledge with cross-functional management experience to improve workflow organization, accountability, and customer service.
Petrosmith
Temps plein • 2 yrs 7 mos
Production Control/ERP Specialist
Jan 2024 - May 2025 • 1 yr 4 mos
Served in Production Control and ERP operations for a manufacturer of oil and gas tanks, pressure vessels, and skid assemblies, specializing in Bill of Materials (BOM) verification, production coordination, and process compliance. Key responsibilities and accomplishments: - Reviewed engineering drawings and specifications to verify component accuracy, material requirements, and applicable ASME code references before production release. - Developed and maintained Bills of Materials within the ERP system, coordinating component requirements and production workflows across fabrication departments and final assembly. - Identified and returned inaccurate engineering documentation for correction before errors could progress into purchasing, fabrication, or assembly. - Reinforced established verification procedures to reduce downstream material discrepancies, emergency purchasing, production disruptions, and rework. - Collaborated with engineering, purchasing, inventory, production, and assembly teams to resolve technical documentation and material-related issues. - Became a trusted resource for engineering drawing reviews and was subsequently incorporated into the pre-release verification process. - Applied hands-on knowledge of components and materials gained through prior inventory control and receiving responsibilities. Helped strengthen quality accountability, improve cross-department coordination, and significantly reduce recurring BOM-related production issues through consistent verification and adherence to established procedures.
Inventory/Receiving Control Specialist
Sep 2022 - Dec 2023 • 1 yr 3 mos
Worked in inventory control and receiving for a manufacturer of oil and gas tanks, pressure vessels, and skid assemblies, supporting material accuracy, quality verification, and production readiness. Key responsibilities and accomplishments: - Received, inspected, and verified incoming materials and components against purchase orders, specifications, and receiving documentation. - Identified damaged, incorrect, or nonconforming materials before acceptance, helping prevent defective components from entering production. - Maintained inventory accuracy through material tracking, ERP transactions, documentation, and coordination with purchasing and production departments. - Developed extensive hands-on knowledge of industrial components, including pumps, flanges, fittings, and other materials used in fabrication and assembly. - Worked with purchasing, engineering, and production personnel to resolve material discrepancies, shortages, and urgent operational requirements. - Supported workplace safety initiatives and promoted accountability through active participation in the company's safety committee. - Helped reduce unnecessary costs by strengthening incoming material inspection and verification practices. Demonstrated attention to detail, operational judgment, and commitment to quality, contributing to a subsequent promotion into Production Control and ERP/BOM operations.
