Ebonique C

@ebonique_clif

Virtual Assistant

États-Unis
Anglais
Certaines informations sont présentées en anglais.
À propos de moi
With 10+ years of customer service experience, I bring strong communication, organization, and attention to detail to every project. I support businesses with email and calendar management, data entry, customer service, and administrative tasks. I also have experience assisting a travel agent by researching destinations, creating itineraries and registration pages in TravelJoy, setting trip pricing, managing Mailchimp newsletters, and supporting social media campaigns. I am reliable, adaptable, and committed to helping businesses stay organized and efficient.... Plus d’infos

Compétences

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ebonique_clif
Ebonique C
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Assistance générale
I will handle administrative support for busy entrepreneurs
De160 $US / projetPlus de détails
Flyer
I will make signs flyers social media post and invitations
De100 $US / projetPlus de détails

Portfolio

Expérience professionnelle

Instagram

Virtual Assistant

Instagram • Freelance

Jul 2026 - Present • 4 mos

Managed schedules, coordinated appointments, and maintained calendar updates to support efficiently daily operations. Handled customer communications through phone and email, providing timely response and resolving inquiries professionally. Handled customer communications through phone and email, providing timely response and resolving inquiries professionally. Prepared administrative reports, tracked key operational data, and maintained accurate records to support business decisions.

Hot_Topic

Assistant store manager

Hot Topic • Temps plein

Mar 2023 - Jul 2026 • 3 yrs 4 mos

Managed daily store operations, staff scheduling, and workflow coordination to support business objectives and customer service standards Trained and coached employees on operational procedures, product knowledge, and service expectations to improve team performance. Coordinated inventory control, stock replenishment, and merchandising initiatives to maintain product availability and brand consistency. Oversaw cash management activities, resolved customer concerns, and supported sales-driving promotions to enhance operational efficiently

FYE

Store Manager

FYE • Temps plein

Mar 2021 - Mar 2023 • 2 yrs

Directed store operations, including workforce planning, inventory management, customer service, and daily administrative functions. Recruited, interviewed, and on boarded team members while supporting employee development and performance management initiatives. Implemented operational procedures and monitored financial activities, including cash handling, deposits, and reconciliation processes. Analyzed business performance, addressed operational challenges, and developed solutions that supported sales goals and service quality.