e
edgarrido

Edgar G

@edgarrido

Customer Support Specialist

Mexique
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a Bilingual Customer Support Specialist with experience in high-volume call center environments supporting U.S. clients. I am skilled in resolving customer issues, handling account inquiries, and delivering efficient and empathetic service. I am comfortable working with CRM systems, scheduling tools, and remote collaboration platforms.... Plus d’infos

Compétences

e
edgarrido
Edgar G
hors ligne • 
Temps de réponse moyen de 2 heures

Voir mes services

Traduction
I will professionally translate english to spanish and spanish to english manual
De5 $US / projetPlus de détails
Assistance client
I will provide professional bilingual customer support in english and spanish
De5 $US / projetPlus de détails

Expérience professionnelle

Teleperformance

Customer Support Agent

Teleperformance

Jun 2024 - Aug 2025 • 1 yr 2 mos

Supported customers of a major U.S. rental car company handling reservations, extensions, and billing inquiries. Resolved service issues while maintaining strong customer satisfaction. Collaborated with team members to resolve complex cases and improve response times.