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À propos de moi
ServiceNow Engineer with years of experience delivering scalable ITSM solutions in enterprise environments. Proven track record of developing integrations, automating workflows, and enhancing platform performance using REST/SOAP APIs, JavaScript, and Flow Designer. Experienced across Incident, Change, and Service Catalog modules, with a strong focus on ITIL best practices and operational efficiency. Certified in ServiceNow, AWS, and Security+, with a passion for driving automation and improving user experience through innovative platform solutions... Plus d’infos