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edwineliezerdia

Edwin D

@edwineliezerdia

Bilingual Customer Specialist Spanish ESL Instructor

République dominicaine
Espagnol, Anglais
Certaines informations sont présentées en anglais.
À propos de moi
I am a language educator in training specializing in TESOL with upper-intermediate English proficiency. I have extensive experience as an independent online Spanish tutor, bilingual tourist interpreter, and customer care specialist. I am recognized for my clear explanations, patience, and cross-cultural communication skills.... Plus d’infos

Compétences

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edwineliezerdia
Edwin D
hors ligne • 
Temps de réponse moyen de 1 heure

Voir mes services

Cours de langue
I will be your online spanish tutor for conversation
De10 $US / projetPlus de détails

Expérience professionnelle

Alorica

Customer Service Representative

Alorica • Temps plein

Jan 2024 - Present • 2 yrs 9 mos

Deliver fast, reliable customer guidance in a high-volume, dynamic environment. Responsible for resolving complex service escalations through clear, active communication and maintaining high standards of engagement and service.

Teleperformance

Customer Support & Sales Representative

Teleperformance • Temps plein

Jan 2018 - Dec 2019 • 1 yr 11 mos

Handled inbound customer requests, product inquiries, and sales opportunities. Ensured systematic follow-up on service tickets to achieve satisfaction metrics and delivered high-quality support to diverse clients.