Our agency will provide premium call center services to scale your business
Top Quality Call Center and Virtual Assistant Agency at Fiverr
Certifié par Fiverr Pro
EFFIMIZE a été sélectionné par l'équipe Fiverr Pro pour son expertise.
Certifié pour
Assistant virtuel
assistance client
À propos de ce service
We as EFFIMIZE is a Business Process Outsourcing Company providing all forms of Customer and Call Center Services.
We have 10 + years of Customer Services /Call Center experience working for TOP US and UK renowned brands and providing services to companies in the business of Property Management, Logistics, Ground Transportation, Medical Billing, Restaurants, E-commerce Stores, Cyber Security, Pest Control, Real Estate, Auto Repair, DMV Express, Moving company, Funnel CRM, Payment Merchant, Therapist and many more and as of today, we have a workforce of 60 + agents working different shifts 24/7.
We are a registered Private Call center based in Lahore, Pakistan under the PSEB License # CO5/PSEB/2018/2771 and currently, we are providing Call center services to 20 + US, UK, and Canadian companies
We can provide premium support via all Channels i.e. Email and Ticket Support, Live Chat, Inbound, and Outbound Support, Social Media, Back office Support, Admin Tasks, Order Processing, etc
In case of any questions in terms of quotations and services, please feel free to contact us, and we look forward to setting up the call center services for your business.
Clients avec lesquels j’ai travaillé
Kustom Interior™
Typical responsibilities include: 1. Responding to customer calls, messages, emails, or social-media inquiries. 2. Explaining products, services, prices, policies, and procedures clearly. 3. Handling complaints professionally and finding practical solutions. 4. Recording customer issues and updating customer information in the system. 5. Following up on unresolved cases until they are completed.
mai 2026-juin 2026
BP Stays
* Manage guest communications across Livechat, email, SMS, and booking platforms. * Assist with reservations, check-in/check-out, and stay-related inquiries. * Resolve guest issues and coordinate with housekeeping, maintenance, and vendors. * Handle booking changes, cancellations, refunds, and payment inquiries.
juin 2026-juin 2026
Portfolio
Autres services de assistance client que nous proposons
FAQ
What is dedicated Agent?
Dedicated agent > In this model, we assign an agent who works only for you to handle your business workflow. It costs $800/monthly for 4 weeks ( 8 hours daily × 5 days weekly, i.e. $5/hourly)
What is Shared Agent?
Shared agent > This model normally works for those businesses that have less work volume, so one agent handles 2 to 3 businesses in parallel. It costs $450/month for 4 weeks (8 hours daily × 5 days weekly depending on the staff occupancy)
Do you Operate 24/7?
Yes, We have the infrastructure to setup 24/7 Call Center services for your business
What Type of Call Center infrastructure do you have in place?
High-speed Desktops and Laptops - Core i5 to i10 based on business needs, CCTV Controlled Environment, Security Servers to protect Customer's Data and Information, Air Conditioned Work Space, Concurrent Seating Capacity of 50 logins in each shift of 8hrs
What type of Internet connections do you have ?
High-Speed dedicated Wireless and Fiber Static IP Internet Connections to provide uninterrupted Services. We have 2 Corporate Static Connections with Whitelisted IPs upto 15 Mb Each and 2 Dynamic Internet Connections upto 100mb Each as a backup Internet
Do you have Electricity Backup?
Yes, We do have Backup Energy - 10 KW Solar Systems and up to 8 hrs UPS Backup Electricity and Power Generator upto 6.5KW for Electricity Backup
190 avis concernant ce service
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Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
A abetterfuture4m

États-Unis
Collaboration en coursWe’ve been very happy with our team handling our calls and text messages delivering best practices for our customers. We look forward to working with them.
600 $US-800 $US
Prix
7 jours
Durée
Utile?E ericc9527

États-Unis
Collaboration en coursExceeded expectations
800 $US-1 000 $US
Prix
1 jour
Durée
Utile?E ericc9527

États-Unis
Collaboration en coursProfessional team
400 $US-600 $US
Prix
1 jour
Durée
Utile?E ericc9527

États-Unis
Collaboration en coursGreat team
400 $US-600 $US
Prix
1 jour
Durée
Utile?A abetterfuture4m

États-Unis
Collaboration en coursExcellent work and cooperation.. very professional and helping us grow our business!
600 $US-800 $US
Prix
4 semaines
Durée
Utile?
190 avis concernant ce service
| (187) | ||
| (3) | ||
| (0) | ||
| (0) | ||
| (0) |
Détails de la notation
- Niveau de communication avec le freelance
- Qualité de la livraison
- Valeur de la livraison
Trier par
A abetterfuture4m

États-Unis
Collaboration en coursWe’ve been very happy with our team handling our calls and text messages delivering best practices for our customers. We look forward to working with them.
600 $US-800 $US
Prix
7 jours
Durée
Utile?E ericc9527

États-Unis
Collaboration en coursExceeded expectations
800 $US-1 000 $US
Prix
1 jour
Durée
Utile?E ericc9527

États-Unis
Collaboration en coursProfessional team
400 $US-600 $US
Prix
1 jour
Durée
Utile?E ericc9527

États-Unis
Collaboration en coursGreat team
400 $US-600 $US
Prix
1 jour
Durée
Utile?A abetterfuture4m

États-Unis
Collaboration en coursExcellent work and cooperation.. very professional and helping us grow our business!
600 $US-800 $US
Prix
4 semaines
Durée
Utile?

