
Ekaterina
Administrative Professional
Compétences

Voir mes services

Expérience professionnelle
Tutor / Administrative Assistant
Azzar Group • Temps plein
Sep 2021 - Feb 2022 • 5 mos
Supported onboarding of 50+ students with a 95% satisfaction rate. Managed scheduling, records, and communications between instructors and administrative staff. Reduced inquiry resolution time by 25% through improved coordination processes.
Client Support & Administrative Assistant (Remote)
Folio • Temps plein
Jan 2019 - Aug 2021 • 2 yrs 7 mos
Provided remote administrative and data management support for an e-commerce company. Managed and maintained 2,300+ product records across two platforms with 99% accuracy. Wrote and optimized 800+ product descriptions. Handled client inquiries, resolved issues, and created data entry templates that reduced errors by 30%. Supported leadership with internal communications and cross-team coordination.